Privacy Policy

Automatically collected — Device Information

When you visit the Site, we automatically collect information about your device and browsing behaviour, including: your web browser type, IP address, time zone, pages viewed, referring URLs, and interaction patterns. We call this "Device Information."

We collect Device Information through:

• Cookies — small data files placed on your device that often include an anonymous unique identifier. You can control cookies via your browser settings. Learn more at allaboutcookies.org.
• Log files — server-side records of site actions including your IP address, browser type, internet service provider, referring/exit pages, and timestamps.
• Web beacons, tags, and pixels — small electronic files used to understand how you browse and interact with the Site.

Provided by you — Order Information

When you place or attempt to place an order, we collect the information you provide directly: your name, billing and shipping address, payment details (including credit card numbers), email address, and phone number. We call this "Order Information."

Together, Device Information and Order Information are referred to as "Personal Information" throughout this policy.

To process your orders

We use Order Information to fulfil purchases — processing payments, arranging shipping, and sending you order confirmations and invoices. We also use it to communicate with you about your order and to screen for potential fraud.

To improve and market the Site

We use Device Information to analyse how customers browse and interact with the Site, measure the effectiveness of our marketing campaigns, and improve the overall experience. Where you have opted in, we may also use your contact information to send you promotional communications about our products and services.

We do not sell your personal information. We share it only with the third-party service providers that help us run the Site and fulfil your orders:

• Shopify — powers our online store and processes orders. Read Shopify's privacy policy →
• Google Analytics — helps us understand site usage. Read Google's privacy policy → You can opt out at any time via the Google Analytics opt-out tool →

We may also disclose Personal Information when required to do so by law — for example, in response to a court order, subpoena, or lawful government request — or to protect our legal rights.

We may use your Personal Information to show you advertisements we think may interest you, based on your browsing behaviour and purchase history. This is done through third-party advertising networks.

To learn more about how targeted advertising works, visit the Network Advertising Initiative (NAI) →

You can opt out of targeted advertising through the following links:

• Facebook / Meta ad preferences
• Google ad settings
• Microsoft / Bing ad preferences

Do Not Track

We do not currently alter our data collection practices in response to Do Not Track signals from browsers, as no uniform standard for handling such signals has been established.

European & UK residents (GDPR / UK GDPR)

If you are based in the European Economic Area or the United Kingdom, you have the following rights under GDPR / UK GDPR:

• Right of access — request a copy of the personal data we hold about you.
• Right to rectification — ask us to correct inaccurate or incomplete information.
• Right to erasure — request deletion of your personal data where we have no lawful reason to keep it.
• Right to restriction — ask us to limit how we use your data.
• Right to data portability — receive your data in a structured, machine-readable format.
• Right to object — object to processing based on our legitimate interests, including direct marketing.

We process your data to fulfil our contract with you (order processing) and to pursue legitimate business interests (site analytics, fraud prevention, and relevant marketing). To exercise any of the above rights, contact us using the details at the bottom of this page.

California residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) gives you additional rights:

• Right to know — request details about the categories and specific pieces of personal information we have collected about you.
• Right to delete — request deletion of personal information we have collected, subject to certain exceptions.
• Right to correct — ask us to correct inaccurate personal information.
• Right to opt out of sale or sharing — we do not sell personal information. We do share certain data with advertising partners; you may opt out via our cookie settings or the links above.
• Right to non-discrimination — we will not discriminate against you for exercising any of these rights.

To submit a verifiable consumer request, contact us at support@beepwell.com. We will respond within 45 days.

We retain Order Information for as long as we need it to fulfil the purposes described in this policy — including tax, legal, and accounting obligations — or until you ask us to delete it. Device Information collected through cookies and analytics is retained in accordance with the policies of the respective third-party providers.

To request deletion of your data, contact us at support@beepwell.com.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page from time to time.

For questions, complaints, or to exercise any of your privacy rights, contact us through any of the following:

If you are an EEA or UK resident and feel your data-protection rights have not been adequately addressed, you also have the right to lodge a complaint with your local supervisory authority.